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CRM Resolutions on New Year

Here are our CRM Resolutions on New Year. Many of us make lot of resolutions – personal or for business. But how many businesses make the CRM resolutions? Customers are key to your business – andÂ...

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Nurturing Customer Relationships Using CRM

Customer Relationship Management (CRM) comprises of three words – Customer, Relationship and Management. Most of the CRM have a transactional view of the customer – they are built on the premise...

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ABC of CRM

A Account: An Account represents a company, organization, business or a similar entity with whom you do business (and want to track in CRM). Aka: Customer, Organization, Company B B2B Customers and B2C...

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How To Avoid CRM Project Failure

No company would like their Customer Relationship Management (CRM) projects to fail. Despite all the good wishes – hundreds of CRM projects fail. Many of them fail to deliver while many fail to...

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CRM resolutions of the day – images

Here are 10 CRM resolutions of the day for a Sales person. Use these images to motivate your sales team to use CRM and increase adoption. Click on the image to view and download.

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CRM Solutions for pharmaceutical industry

The pharmaceutical industry comprises different fields including the development, manufacturing & marketing of medicines. These interdependent fields of pharma industry consist of manufacturers,...

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Marketing Campaigns & Lead Generation

In this post we will be focussing on Marketing Campaigns & Lead Generation. This is part of series of posts on Customer Relationship Management (CRM) providing you best practices and tips to get...

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How to build a lean and effective CRM Consulting Practice

If you are in the process of setting up a new CRM consulting practice or business then this article has few takeaways for you. Having worked with some of the CRM consulting startups – helping them...

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Zoho CRM best practices

Zoho CRM is one of the popularCustomer Relationship Management (CRM) tool for small business. Worldwide many SMBs use Zoho CRM to manage their customer facing processes. This article explores some of...

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Why you need CRM Implementation / Customization Services from a CRM consultant?

As a CRM customer you can use the CRM package without customizing it as most of the packages come with full out of box functionality. This out of box functionality may meet most of your needs – but...

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