CRM Resolutions on New Year
Here are our CRM Resolutions on New Year. Many of us make lot of resolutions – personal or for business. But how many businesses make the CRM resolutions? Customers are key to your business – andÂ...
View ArticleNurturing Customer Relationships Using CRM
Customer Relationship Management (CRM) comprises of three words – Customer, Relationship and Management. Most of the CRM have a transactional view of the customer – they are built on the premise...
View ArticleABC of CRM
A Account: An Account represents a company, organization, business or a similar entity with whom you do business (and want to track in CRM). Aka: Customer, Organization, Company B B2B Customers and B2C...
View ArticleHow To Avoid CRM Project Failure
No company would like their Customer Relationship Management (CRM) projects to fail. Despite all the good wishes – hundreds of CRM projects fail. Many of them fail to deliver while many fail to...
View ArticleCRM resolutions of the day – images
Here are 10 CRM resolutions of the day for a Sales person. Use these images to motivate your sales team to use CRM and increase adoption. Click on the image to view and download.
View ArticleCRM Solutions for pharmaceutical industry
The pharmaceutical industry comprises different fields including the development, manufacturing & marketing of medicines. These interdependent fields of pharma industry consist of manufacturers,...
View ArticleMarketing Campaigns & Lead Generation
In this post we will be focussing on Marketing Campaigns & Lead Generation. This is part of series of posts on Customer Relationship Management (CRM) providing you best practices and tips to get...
View ArticleHow to build a lean and effective CRM Consulting Practice
If you are in the process of setting up a new CRM consulting practice or business then this article has few takeaways for you. Having worked with some of the CRM consulting startups – helping them...
View ArticleZoho CRM best practices
Zoho CRM is one of the popularCustomer Relationship Management (CRM) tool for small business. Worldwide many SMBs use Zoho CRM to manage their customer facing processes. This article explores some of...
View ArticleWhy you need CRM Implementation / Customization Services from a CRM consultant?
As a CRM customer you can use the CRM package without customizing it as most of the packages come with full out of box functionality. This out of box functionality may meet most of your needs – but...
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